Facebook Site Maintenance 2010

One of the major events this year already with Facebook is the new homepage redesign.  Mark Zuckerberg, co-founder and chief executive officer of Facebook, wrote in a recent blog post, “To celebrate six years of Facebook and the 400 million people on the service, we’re doing what we like doing most—building and launching products for people.”  Unfortunately for some, the “building and launching new products” has in essence shut some people down!

In a recent blog post about Facebook site maintenance, users are expressing their frustration with their profiles being unavailable.  One prominent error message that people keep seeing is “Your account is temporarily unavailable due to site maintenance. It should be available again within a few hours. We apologize for the inconvenience.

Some people are claiming that they’ve been locked out of Facebook for over 36 hours, and have yet been able to log back in.

At this point, the only suggestion that makes sense as to why so many people are now experiencing outages with Facebook is because of their new redesign rolling out.  The roll out must be taxing some users’ profiles more than others.

Like my Facebook profile, I don’t yet see any changes – whereas others have the new changes and already expressing their various views on the new redesign.

How about you?  Do you have the new Facebook redesign already?

And if so, what are your thoughts about it?

Finally, is your Facebook profile still down due to maintenance?

  • Betsy

    I've been getting this message since last night around 8pm.

  • Betsy

    I've been getting this message since last night around 8pm.

  • Marsha

    I already had the new layout for a couple of days and now all of the sudden today since 8am I've been getting this message.

  • Marsha

    I already had the new layout for a couple of days and now all of the sudden today since 8am I've been getting this message.

  • aletha

    I had the new layout for about 2 days and I haven't been able to get into my account since 9 pm last night.

  • aletha

    I had the new layout for about 2 days and I haven't been able to get into my account since 9 pm last night.

  • nancy

    Same problem here – since 8pm yesterday..

  • nancy

    Same problem here – since 8pm yesterday..

  • Jessica, CA

    I had the new layout for several days, but I am now 24+ hours with this "maintenace" lockout message now :-(

  • Jessica, CA

    I had the new layout for several days, but I am now 24+ hours with this "maintenace" lockout message now :-(

  • kaylen

    same here i haven't been able to log in since yesterday.

  • kaylen

    same here i haven't been able to log in since yesterday.

  • tara

    same here – nothing since last night……..been 24 hrs

  • tara

    same here – nothing since last night……..been 24 hrs

  • guest

    me either and its pissing me off is there anything i can do?

  • guest

    me either and its pissing me off is there anything i can do?

  • aletha

    This is what I got from facebook:
    Hi,

    Thanks for your report. Some users have been experiencing difficulty logging into and using the site for several days. Specific symptoms of this issue include:

    • Inability to log in due to a "Site Maintenance" error message
    • Missing friends from the Friends page
    • Errors when trying to access Inbox

    Unfortunately, we do not have a specific date for when this issue will be resolved, but we are working to fix it as soon as possible. Please note that this is a temporary display issue and no content has been removed from your account. Although we are unable respond to every bug report individually, we are reading them. We appreciate your patience.

    Thanks,
    The Facebook Team

    • @SocialMedia_SEO

      Hi Aletha – thank you so much for your added update! We all appreciate hearing something directly from Facebook – although it doesn't sound like it's the answer anyone was looking for.

      Thanks again Aletha for sharing…

  • aletha

    This is what I got from facebook:
    Hi,

    Thanks for your report. Some users have been experiencing difficulty logging into and using the site for several days. Specific symptoms of this issue include:

    • Inability to log in due to a "Site Maintenance" error message
    • Missing friends from the Friends page
    • Errors when trying to access Inbox

    Unfortunately, we do not have a specific date for when this issue will be resolved, but we are working to fix it as soon as possible. Please note that this is a temporary display issue and no content has been removed from your account. Although we are unable respond to every bug report individually, we are reading them. We appreciate your patience.

    Thanks,
    The Facebook Team

    • @SocialMedia_SEO

      Hi Aletha – thank you so much for your added update! We all appreciate hearing something directly from Facebook – although it doesn't sound like it's the answer anyone was looking for.

      Thanks again Aletha for sharing…

  • Anonymous

    I was locked out of my account for 24 hours. While searching for an answer I found a link for facebook lite. This site let me log in, and I clicked on the facebook logo at the top, which directed me to the normal facebook page. I have been able to log in and out with no problems now. Im sorry but I dont have a link , but I do hope this helps. It was driving me crazy!

  • Anonymous

    I was locked out of my account for 24 hours. While searching for an answer I found a link for facebook lite. This site let me log in, and I clicked on the facebook logo at the top, which directed me to the normal facebook page. I have been able to log in and out with no problems now. Im sorry but I dont have a link , but I do hope this helps. It was driving me crazy!

  • kay childs

    I have been unable to access my facebook account for 20 hours now. It's telling me that maintenance is being performed . 20 hours – really??? So mad about this and frustrated..

  • kay childs

    I have been unable to access my facebook account for 20 hours now. It's telling me that maintenance is being performed . 20 hours – really??? So mad about this and frustrated..

  • Unhappy Guest

    Mine has been down for 36 hours and counting. Not happy at all!

  • Unhappy Guest

    Mine has been down for 36 hours and counting. Not happy at all!

  • Amanda

    Mine has been "down" with the same message "your account is temporarily unavailable due to site maintenance" since about 8am this morning CST. I usually keep my account logged in due to I am on FB alot. When I opened my laptop this morning I got a pop-up saying that "your session has timed out", which I thought was weird in the first place since I have never had a "session timed out" message before. I just assumed that was part of the "new" layout since I got the new layout about 2 days ago. I sent an email to FB via the help center but it looks like I will be playing the waiting game. Wish me luck!!!

  • Amanda

    Mine has been "down" with the same message "your account is temporarily unavailable due to site maintenance" since about 8am this morning CST. I usually keep my account logged in due to I am on FB alot. When I opened my laptop this morning I got a pop-up saying that "your session has timed out", which I thought was weird in the first place since I have never had a "session timed out" message before. I just assumed that was part of the "new" layout since I got the new layout about 2 days ago. I sent an email to FB via the help center but it looks like I will be playing the waiting game. Wish me luck!!!

  • searching4FB

    Same problem here. There seems to be a pattern – new layout works for around 2 days then the site maintenance message appears! I have been locked out for over 24 hours now – Has anyone had their issue resolved and are now able to log in? How long were you locked out for?

  • searching4FB

    Same problem here. There seems to be a pattern – new layout works for around 2 days then the site maintenance message appears! I have been locked out for over 24 hours now – Has anyone had their issue resolved and are now able to log in? How long were you locked out for?

  • marika

    been locked out all day today – at least 15 hours … it is the primary means for communicating with my student group so this it really frustrating.

  • marika

    been locked out all day today – at least 15 hours … it is the primary means for communicating with my student group so this it really frustrating.

  • Kelly

    Facebook lite did not work for me either over 24 hours now

  • Kelly

    Facebook lite did not work for me either over 24 hours now

  • Guest

    As of now, I've had the new layout for about three weeks. My account was fortunate enough to change over last and thus, the last to shut down I suppose. I've been locked out for about half an hour. I've tried every method, manual and normal, to access the site to no avail. All of my friends, and I mean all, are encountering the same issues. I hope this issue is resolved before I start to walk.

  • Guest

    As of now, I've had the new layout for about three weeks. My account was fortunate enough to change over last and thus, the last to shut down I suppose. I've been locked out for about half an hour. I've tried every method, manual and normal, to access the site to no avail. All of my friends, and I mean all, are encountering the same issues. I hope this issue is resolved before I start to walk.

  • Shane

    I have been locked out of my account i set up to talk to my son in london since thier new layout launch. But there is another problem that has not been reported, that the new layout does not work on all machines but very few. Also facebook has a bad complaints proceedure ie- anyone can be reported then disabled and when you ask for a reason you get told nothing but you will not be reactivated and tuff. All these problems could be avoided if facebook was to listen to thier users and stop turning this site from user friendly into a commercial product. After all it was set up for the general public and buisnesses. Go back three layouts is what we the public want. Yes your developers make a pretty layout but this is not what we want. Turn back before we go for good. Time to stand up against thier ignorance.

  • Shane

    I have been locked out of my account i set up to talk to my son in london since thier new layout launch. But there is another problem that has not been reported, that the new layout does not work on all machines but very few. Also facebook has a bad complaints proceedure ie- anyone can be reported then disabled and when you ask for a reason you get told nothing but you will not be reactivated and tuff. All these problems could be avoided if facebook was to listen to thier users and stop turning this site from user friendly into a commercial product. After all it was set up for the general public and buisnesses. Go back three layouts is what we the public want. Yes your developers make a pretty layout but this is not what we want. Turn back before we go for good. Time to stand up against thier ignorance.

  • sue

    Hey, this happened to me just now. About half an hour ago, actually.
    None of my friends seem to have this problem.
    I do feel special, but, hmm… Not really, you know?

  • sue

    Hey, this happened to me just now. About half an hour ago, actually.
    None of my friends seem to have this problem.
    I do feel special, but, hmm… Not really, you know?

  • Lorrie

    mine is down too…..says due to site maintenance

  • Lorrie

    mine is down too…..says due to site maintenance

  • steve

    you guys need lots of help,were dying out here,lets go!!!!!

  • steve

    you guys need lots of help,were dying out here,lets go!!!!!

  • emmy

    i can’t open my fb since last night. they say due to site maintenance

  • emmy

    i can’t open my fb since last night. they say due to site maintenance

  • maya

    MAJOR SOLUTION TO "SITE MAINTENANCE ERROR". OMG, after a bunch of frustration and then prayer, I figured out how to get back into my aacount after trying to log in and wait the 3hours they say it will take to fix the problem. I am back in. It was such a simple solution. ATTN: FACEBOOK, if this error is really non deliberate and you really need a solution, contact me. I'd love to help you make users like me much happier with quick fixes to frustrating problems! WHAT A RELIEF!

    • poisonivy

      PLEASE TELL ME HOW

  • maya

    MAJOR SOLUTION TO "SITE MAINTENANCE ERROR". OMG, after a bunch of frustration and then prayer, I figured out how to get back into my aacount after trying to log in and wait the 3hours they say it will take to fix the problem. I am back in. It was such a simple solution. ATTN: FACEBOOK, if this error is really non deliberate and you really need a solution, contact me. I'd love to help you make users like me much happier with quick fixes to frustrating problems! WHAT A RELIEF!

    • poisonivy

      PLEASE TELL ME HOW

  • carol linden

    facebook has been down for site maintenance since sunday. my kid is in europe and this is my only means of communicating with him. really ticked off.

  • carol linden

    facebook has been down for site maintenance since sunday. my kid is in europe and this is my only means of communicating with him. really ticked off.

  • Jae

    It's down right now. getting this message.

  • Jae

    It's down right now. getting this message.

  • Val

    It is happening again over 24 hours Facebook. "Your account is temporarily unavailable due to site maintenance."

  • Val

    It is happening again over 24 hours Facebook. "Your account is temporarily unavailable due to site maintenance."

  • don

    i just got the same problem aswell but am fuckin pissed off i was playin poker wen it said please login but before that a week agao someone tired to to hack me. now am fuckin pissed off better move back to myspace this is bull shit

  • don

    i just got the same problem aswell but am fuckin pissed off i was playin poker wen it said please login but before that a week agao someone tired to to hack me. now am fuckin pissed off better move back to myspace this is bull shit

  • poisonivy

    i got the maintainance message this morning and still cant get back in,im really pissed off,wondering if i should open a new account but having to start from scratch doesnt appeal,if only they contacted you first so ur in the picture,instead it just vanishes,so frustrating

  • poisonivy

    i got the maintainance message this morning and still cant get back in,im really pissed off,wondering if i should open a new account but having to start from scratch doesnt appeal,if only they contacted you first so ur in the picture,instead it just vanishes,so frustrating

  • aletha

    This is what I got from facebook:
    Hi,

    Thanks for your report. Some users have been experiencing difficulty logging into and using the site for several days. Specific symptoms of this issue include:

    • Inability to log in due to a "Site Maintenance" error message
    • Missing friends from the Friends page
    • Errors when trying to access Inbox

    Unfortunately, we do not have a specific date for when this issue will be resolved, but we are working to fix it as soon as possible. Please note that this is a temporary display issue and no content has been removed from your account. Although we are unable respond to every bug report individually, we are reading them. We appreciate your patience.

    Thanks,
    The Facebook Team

  • Jonathonandrewn

    I got this message just now augist 20th whats happining!? am i getting the nw facebook? whats happining plllllease answere

  • eelined

    My facebook is down and I have been locked out for hours. If I can not get back in soon I and all my family, friends and associates through phone conversations and text have agreed to move back to Myspace, we simply have had enough. Whatever they have done, so many of us have lost the abilit to re connect and for some of us in my group it has been for more than days. The new layout will cost facebook all their following eventually.

  • Felix ;)

    I cant log in, i was just about to ask a girl out! xD
    Fuck you, Mark Zuckerberg! ;)
    -Felix

  • Neopopomo

    my shitsdown and i wanna kill one full day so far

  • Evson

    Nicee….fucking sucks

  • tito

    i tried to log into my facebook adn it didtn log me in what should i do