Comments on: Google Nexus One – How Google Lost Their Way

By: Mike

Mike — Mon, 10 May 2010 16:17:46 +0000

In reply to JC88.

Good reply @JC88 – People yapping about there not being any problems are just the ones that didn't have a problem. I have two N1's, first purchased for Tmobile that experienced the 3G problem, second for AT&T that did not. Google sold the phone direct to consumers, so they should be the first line of defense for consumer complaints, and they failed miserably. This is not a model that I will participate in again, as I would prefer to have someone that I can go back to with my complaints.

Whether it's a hardware problem or a software problem (which you cannot readily tell just because it's a "3G issue") the company that sold it to you should be responsible to field the complaints. If they find that it's a hardware issue they should work with their vendor to fix them, not leave the customers in the cold with unresolved (and more importantly, un-owned issues) and no one to talk to.

WIth that said, I love my AT&T N1, the phone is great, the OS is great, and it almost completely makes up for the headache's the first N1 gave me.

By: JC88

JC88 — Mon, 10 May 2010 08:17:06 +0000

@nexus one…I think there is lot more than <1% who have problems with 3g signal issues with N1. I personally have followed the N1 3G forum since January and have owned both Tmo and ATT versions. Both had 3G problems. I agree that there is probably a hardware problem, which can be blamed to HTC…however, Google is selling the phone. So, they should be responsible.

By: JC88

JC88 — Mon, 10 May 2010 08:17:00 +0000

By: andre

andre — Mon, 10 May 2010 07:37:45 +0000

The only issue I see is that everyones riding the iPhone band wagon and because they are not owners of the nexus one they hater I for a. Fact had both and to be honest u could not pay me to go back to an Iphone.

By: epool86

epool86 — Mon, 10 May 2010 03:52:18 +0000

outdated story, however i would like to say something.. if hardware failure, HTC to be blamed since HTC is the manufacturer. software failure? yes there might be some bugs but u must understand android still in early stage but so far we didn't find a serious problem with android and 99% give positive feedback on android OS performance.

other than that, the customer service or after sales support. nothing to do with the android.

By: Nexus One

Nexus One — Mon, 10 May 2010 03:36:09 +0000

Problems with the Nexus One? Yes right, in de media there is. Ask anybody, anybody at all who actually HAS an N1 whether they have problems, and 99.9999% chance you will hear "none"

As Francisco said: OLD NEWS!

By: Francisco

Francisco — Mon, 10 May 2010 02:39:58 +0000

This is old news!! Get with the program. The Nexus One is an incredible phone–oh, did you forget to even talk about the phone itself. Give me a break.