We can't run payroll – how would you feel if you did not receive a paycheck this week?

Makes me ponder changing back to the installed version of QB. At least I know whats going on. And to take this long to restore??? Makes you wonder?? Did someone hack into their system??

What about extra time and work lost from this?? I have people writing things down on paper to transpose later.

Are they gonna give us a free few months for the inconvenience??

Just amazing.

I agree that people should chill. Want problems? Try having an internal IT group. not only would this be explained away as a "normal" thing that occasionally happens, but you'd also be paying all the overtime and equipment/software expenses to get this back up and running. More headaches, more costs…

Stuff happens, there are workarounds, it will be fixed.

Yeah, "kidding."….tell that to my employees who are expecting their direct deposits to go in by Friday (probably impossible now because I can't do online payroll). I can cut them all manual checks so they can drive to the bank, have their banks put holds on the checks, etc. To me, and to them, it is "serious". Your comments are naive.

Murry – evidently you don't understand business or retail sales, if I can charge today, that sale is a lost one, I can "notify" the customers in my store to come in a couple of days.

Your comment is totally out of context and your analogy with censorship or health care dont mean anything to us that are trying to make a sale today and we cant because the incompetence of Intuit,

You are right – it is completely unacceptable not to have a backup server / backup generator or whatever else is going on over there. Millions of customers rely on them for reliable service and they have let their customers down.

I went online to try and contact QB's and found that they are completely down.

Discouraged

You’re amazed people are getting derailed, REALLY!? Perhaps we could do business sometime…I’d love having you as a client with such low expectations and standards.