Comments on: Apple Photos App Prompts “Please unlock iPhone” Even Though Phone is Unlocked Already

By: SMSEO

SMSEO — Mon, 03 Oct 2022 17:48:26 +0000

In reply to Darrell. So glad it helped!

By: Darrell

Darrell — Fri, 15 Apr 2022 03:38:43 +0000

In reply to Bob.

That worked for me too – took about 15 minutes but now it works… Pretty lame user interface!!! Very glad I saw this post!

By: Bob

Bob — Sun, 07 Mar 2021 22:58:20 +0000

I get this message every time however all I have to do is wait a long time. Maybe 5 to 8 minutes for the photos to show up. I have a lot of photos on the phone. It always says “unlock iPhone…..” but I just wait and it works fine.

By: andy

andy — Mon, 04 Jan 2021 20:54:11 +0000

In reply to Igor. Did you ever find a solution?

By: Carl-Gustav

Carl-Gustav — Wed, 25 Nov 2020 18:18:24 +0000

Just a big thanks. It works now :)

By: geek

geek — Fri, 11 Sep 2020 14:10:25 +0000

My phone was already set to back up to my computer. I changed it then changed it back, still nothing. I’m at a loss. I need to download iphone photos to my computer so I can clear out my phone!

By: ismael

ismael — Thu, 13 Aug 2020 22:47:54 +0000

greetings, I am having MacOs 10.15.5, same problem with me; already in the finder its already ticked and this doesn’t work in the photo. its ask to unlock and suddenly shows all the pictures from the device. but cannot export to photo app. this may be a trust issue, the iPhone doesn’t prompt to accept the trust. I have updated all the devices. please help me to find a solution for this.. thank you.

By: SMSEO

SMSEO — Wed, 12 Aug 2020 18:01:54 +0000

In reply to smoon. Good point, I think they have a lot to work on with their photo library for users who use a lot of data.

By: Boris

Boris — Wed, 12 Aug 2020 18:00:20 +0000

In reply to smoon. Smoon got it right! Hat tip to you!

By: smoon

smoon — Mon, 13 Jul 2020 01:39:05 +0000

actually this most often caused by lag due to a lan extremely large photo library….. this is poor user design on apple’s part to continue to display the unlock message until all photo thumbnails are loaded in photos

By: R

Tue, 07 Jul 2020 20:33:47 +0000

Thank you!
I had Photos open and the false Unlock iPhone message, all I had to do was click on my phone in a finder window and all the photos suddenly appeared in Photos.
Unbelievably frustrating that this needs to be done but thank you for figuring it out

By: Beth

Beth — Tue, 12 May 2020 18:03:13 +0000

And what if you can’t even get Finder to recognize your iPhone? That’s where I’m stuck. I plug it into my computer and it just keeps telling me to unlock my iPhone. I’ve reauthorized the computer, told the phone to trust the computer, done a reset on the phone, run disk utilities, tried different USB ports and different cords. NOTHING works…and I have been able to get the computer to recognize it in the past.

By: Igor

Igor — Wed, 15 Apr 2020 00:20:36 +0000

Thanks for posting that. It didn’t for me, but it was the only actual tip I’ve found.

By: Jeremy

Jeremy — Mon, 06 Apr 2020 15:29:02 +0000

Had the same problem. This fixed it. Thanks!