After 3 years of service, the Google 411 service will be shut down today for undisclosed reasons. Google’s 411 service allowed you to called dial 800-GOOG-411 or 877-GOOG-411, talk your search request and in essence the search result would come back to you in audio. Google would then place the call for you, on your behalf and at no cost to you. Which meant your call was totally free. However, there is no need to fear about the loss of Google’s 411 service because Bing has their own equivalent service that is still active. Ironically, it’s called Bing 411 – just call 1-800-BING-411 (1-800-246-4411) and there ya’ go.
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