As a small business, the best way to provide customer service is to talk directly with your customers. And even… Read More
Look, I'm getting sick and tired of reading an endless flow of articles talking about how Google Wave is going… Read More
It wasn't too long ago, on a Saturday afternoon where I wrote about how college football was dominating the Twitter… Read More
Are you a Google Apps user? If so, would you find it useful to have desktop icons for your Google… Read More
I just found an interesting article at marketingmag.com.au that highlights some research done on social media activity from mobile phones. … Read More
Perhaps Twitter will find it's maximum utility in helping businesses provide customer service. And amazingly, we are seeing this unfold… Read More
If you're a small business owner, then what do you spend nearly all of your time on? I'm going to… Read More
A new problem has emerged on Facebook. The problem is this - you've always had a personal Facebook Profile, but… Read More
This is a wow for anyone who has an iPhone and loves Photoshop! And even if you don't love Photoshop… Read More
Steph Hannon (@twephanie) a Google Wave Engineer who sends out helpfully, informative Google Wave info, just tweeted about how Google… Read More