I’m sure this isn’t a first, and I know that a lot of politicians, including President Barack Obama, have Twitter profiles. But news just broke about how the New Hampshire House of Representatives are now using Twitter to disseminate information! The House Speaker, Terie Norelli, said that lawmakers are excited because Twitter will allow the […]
Category: Twitter
As a small business, the best way to provide customer service is to talk directly with your customers. And even beyond that, I would say it’s also about talking directly with prospective customers as well. Twitter can very easily provide this customer service platform for small businesses. In fact, let’s remove the term “small business”, […]
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Sports Talk Dominates On Twitter
It wasn’t too long ago, on a Saturday afternoon where I wrote about how college football was dominating the Twitter trending list. And then again on a Sunday about how the NFL was dominating the Twitter trending list. Tonight is no different – A Rod, Twins, Yankees, Titans arel in the top 10 Twitter trending […]
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Twitter is #1 On Mobile Phones
I just found an interesting article at marketingmag.com.au that highlights some research done on social media activity from mobile phones. In summary, the research shows that Twitter is the most popular social media activity conducted on mobile phones. Of course, talking on mobiles would probably be the most popular activity overall – but next to […]
Perhaps Twitter will find it’s maximum utility in helping businesses provide customer service. And amazingly, we are seeing this unfold directly with Google Wave. I follow Steph Hannon, a Google Wave Engineer, on Twitter (@twephanie). And about 6 hours ago she received a question from @milleniumfoxx asking “is there a way to wrap the toolbar […]
If you’re a small business owner, then what do you spend nearly all of your time on? I’m going to argue that the #1 problem small business has with social media is TIME! If you’re like me, or the small business owners I know, then you are almost exclusively consumed with your day – to […]
Steph Hannon (@twephanie) a Google Wave Engineer who sends out helpfully, informative Google Wave info, just tweeted about how Google is sending out more Wave invites today! Here’s the tweet she sent – it’s short, sweet, and to the point: “Wave in a happy place … lots more invites going out today …”